Last updated: March 5, 2026

At the Law Office of Mesfer Ayed, we prioritize the privacy of our users. This policy outlines the types of information we collect and how we use it.

1. Information We Collect

We collect the following information to effectively provide our legal services:

Identity Information: Name, phone number (for account activation via OTP), and email address.

Data and Consultations: Information you provide in a timely and effective manner through the application.

AI Interaction Data: Legal texts and inquiries generated within the smart application to improve responses.

2. How We Use Your Information

We collect the following data for the following purposes:

Verify Evidence: Using your phone number to generate OTP verification codes via Twilio.

Appointment Management: Organizing and confirming legal consultation schedules in our database.

Alerts: Sending notifications to users about the status of their requests or legal updates via the “bell icon” in the application.

3. Data Protection and Sharing

We use encryption technologies (such as JWT) to secure the connection between the application and our server.

We Do Not Sell: We do not sell or rent your personal data to third parties for marketing purposes.

Third-Party Service: We may share your phone number with an SMS service (such as Twilio) for sending or activating messages only.

4. User Rights

You have the right to:

Access and update your personal data through the “Profile” page in the application.

Request the deletion of your account and all data at any time by clicking the “Delete Account” button within the application.

Unsubscribe from notifications and alerts.

5. Consent

By using the Mesfer Law Office application and website, you agree to our Privacy Policy.

6. Contacting Us

If you have any questions about the Privacy Policy, please contact us via:

Website: mesferlaw.com

Period: Kuwait